Managed Software Support

Customer Requests

We are able to react to any/all user requests and make any changes required (e.g. request for a new report) quickly. (This is not often possible with other client-server applications which are installed off-site with the customer.

Quick Response Time

In the unlikely event that you encounter difficulties with Cautus we are on-hand to assist and can make most changes immediately. Contact us here.

Analysis

As Cautus is a hosted online application, not local to your office, we are able to see what you see on your screen. This can prove invaluable when providing immediate support. We also use screen sharing software when necessary to assist us when discussing new functionality requests with clients or when training.